Customer Service– Hotel Reservations
New
MarylandFull-Time
Salary45,000 - 65,000 USD per year
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Job Details
- Required Skills
- Problem SolvingCustomer serviceCRMCustomer support
Requirements
- Strong skills in Customer Service, Customer Support, and ensuring Customer Satisfaction.
- Experience in enhancing Customer Experience and maintaining excellent client relationships.
- Exceptional communication, problem-solving, and interpersonal skills.
- Proficiency in using customer relationship management (CRM) tools and relevant technology.
- Capable of working independently in a remote environment.
- Prior experience in the hospitality or travel industry is a plus.
Responsibilities
- Manage customer interactions professionally.
- Assist clients with hotel reservation inquiries.
- Ensure a seamless booking process.
- Deliver exceptional customer support.
- Maintain excellent client relationships.
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