Virtual Care Referral Coordinator (Temp)
New
United StatesContract
Salary19 USD per hour
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Job Details
- Required Skills
- Customer serviceGoogle Workspace
Requirements
- Work experience in a physician's office or medical institution.
- Exposure to managed care and primary care rules and practices.
- Excellent verbal and written communication skills.
- Excellent interpersonal and customer service skills.
- Excellent organizational skills and attention to detail.
- Excellent time management skills with a proven ability to meet deadlines.
- Ability to take meticulous notes and document actions taken.
- Proficiency with Google Suite or related software.
- Critical thinking skills and ability to creatively solve problems.
- Ability to be self sufficient and use resources effectively.
- Ability to multi-task and juggle multiple priorities.
Responsibilities
- Assist members via telephone and messaging to ensure external and internal referrals are complete and routed to providers.
- Coordinate medical records, imaging, and procedural results to ensure availability before patient appointments.
- Manage electronic medical records and process medical records requests.
- Assist providers in completing patient forms such as Medical Opinion and SSI Disability forms.
- Collaborate with cross-functional staff including providers, patient support, and compliance teams.
- Handle a fast-paced environment with competing priorities.
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