Online Hotel Coordinator
New
Baltimore, MarylandFull-TimeEntry
Salary$40,000 - $60,000 a year
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Job Details
- Experience
- Entry level
- Required Skills
- Customer service
Requirements
- Strong communication and customer service skills
- Organized, dependable, and detail-oriented
- Comfortable working remotely and managing tasks independently
- Tech-savvy with basic knowledge of online platforms (booking systems a plus)
- Must be 18 years or older
- Reliable internet access
- Access to a computer
- Passion for travel and helping others plan great experiences
Responsibilities
- Assist clients in researching and booking hotel and resort accommodations
- Respond to inquiries via email, phone, or chat in a timely, professional manner
- Review client preferences to recommend suitable lodging options based on budget, location, and travel dates
- Manage reservation details and updates using booking tools and systems
- Maintain accurate client records and documentation
- Support post-booking needs such as changes, special requests, or follow-up questions
- Stay informed on current travel trends, hotel promotions, and destination offerings
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