Claims Adjuster II
New
The Claims Adjuster II position offers a work from home/remote opportunity, unless commuting to a Protective office location that is within reasonable commuting distance., Monday - Friday, 10:30am - 7:00pm CSTFull-TimeMiddle
Salary not disclosed
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Job Details
- Experience
- 1-2 years
- Required Skills
- Customer service
Requirements
- 1-2 years of experience working within a fast-paced automotive, insurance or claims environment.
- Working knowledge of service contract, insurance or automotive industry.
- Proficiency working within a claims or automotive type setting.
- Automotive experience, such as working within a service department as a technician, service writer, or warranty administrator.
- High school diploma or equivalent.
- Excellent verbal and written communication skills.
- Comfortable communicating with various stakeholders, both internal and external.
- Automotive training or college coursework preferred.
- Mechanical certifications (ASE) are a plus.
Responsibilities
- Process queue contacts from the claims queues, email, and chat channels from dealers, repair facilities, and sales agents.
- Correspond with various vendors throughout the claim adjudication process.
- Process various requests from managers and lead adjusters.
- Assist in claim estimation or cost comparison utilizing vendors.
- Perform other duties as assigned by management.
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