Online Reservation Specialist
New
Seattle, Washington (Company location; remote work environment)Full-Time
Salary$40,000 - $65,000 a year
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Job Details
- Required Skills
- Customer serviceTime ManagementData entry
Requirements
- Previous experience in hotel booking, hospitality, or customer service preferred.
- Excellent communication skills and a client-focused attitude.
- Strong attention to detail and ability to manage multiple bookings at once.
- Proficient in using online systems, booking platforms, and digital communication tools.
- Ability to work independently in a remote environment.
- Must be 18 years or older.
- Access to a computer and reliable internet.
- Interest in travel and helping others plan comfortable, memorable stays.
Responsibilities
- Assist clients with booking hotels, resorts, and other accommodations through online platforms.
- Research and recommend lodging options based on destination, budget, and preferences.
- Process reservations, updates, and modifications accurately and efficiently.
- Maintain organized records of bookings, client requests, and confirmations.
- Communicate professionally with clients and supplier partners via email, phone, and chat.
- Stay informed on hotel promotions, cancellation policies, and destination trends.
- Collaborate with team members to ensure client satisfaction throughout the booking process.
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