Senior UX/CX Designer
New
O
Only External PostingsTechnology Solutions
RemoteFull-TimeSenior
Salary45 - 48 USD per hour
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Job Details
- Experience
- 6+ years
- Required Skills
- Adobe IllustratorAdobe PhotoshopFigmaSketch
Requirements
- Bachelor's Degree in Industrial Design, Product Design, HCI, or related field with 6+ years of experience.
- Proficiency with Figma, Adobe Photoshop, Adobe Illustrator, and Sketch.
- 3–4+ years of hands-on UX research experience.
- Experience independently conducting user research with minimal oversight.
- Expertise in Customer Experience (CX) Design and Design Thinking methodologies.
- Ability to combine UX research and design responsibilities.
- Strong communication, presentation, facilitation, and storytelling skills.
Responsibilities
- Lead strategic customer experience and user experience initiatives from discovery through delivery.
- Communicate complex concepts and future-state visioning through compelling storytelling.
- Translate customer insights, business objectives, and research findings into actionable experience strategies.
- Create and maintain design artifacts including journey maps, service blueprints, personas, and wireframes.
- Plan and conduct user research activities, including customer interviews.
- Guide research synthesis efforts and connect customer insights to strategic design recommendations.
- Facilitate and support live and virtual design thinking workshops with cross-functional teams.
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