Senior Revenue Operations Analyst
New
USFull-TimeSenior
Salary120,000 - 140,000 USD per year
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Job Details
- Experience
- 5–7+ years
- Required Skills
- SalesforceZendesk
Requirements
- 5–7+ years of experience in Revenue Operations, Sales Operations, Salesforce administration, or related GTM systems roles in a B2B SaaS environment.
- Active Salesforce Administrator Certification.
- Strong hands-on experience with Salesforce CPQ, quoting processes, and revenue operations workflows.
- Proven ability to build and maintain executive-level dashboards, ARR reporting, and revenue performance analytics.
- Experience working closely with executive stakeholders such as CFO, CRO, or VP-level leadership.
- Familiarity with GTM tech stacks such as Marketo, ZoomInfo, Zendesk, or similar tools.
- Strong analytical skills with the ability to interpret complex datasets and translate them into actionable insights.
- Excellent communication skills.
- Demonstrated ability to work independently.
Responsibilities
- Act as the primary Salesforce and CPQ administrator, managing configuration updates, system changes, documentation, and platform maintenance.
- Own and continuously improve revenue operations dashboards, providing visibility into pipeline, bookings, churn, ARR, and overall revenue performance.
- Build, maintain, and deliver recurring and ad-hoc executive reporting, including ARR forecasts and board-level performance summaries.
- Support weekly revenue and growth reviews through reporting preparation, dashboard management, and data analysis.
- Partner closely with Deal Desk and Finance teams to optimize quoting workflows, CPQ configurations, templates, and order-to-cash accuracy.
- Ensure end-to-end data integrity across Salesforce, CPQ, billing, and revenue recognition systems.
- Triage and resolve GTM systems issues across Sales, Customer Success, and Finance, ensuring timely resolution and process clarity.
- Lead continuous improvement initiatives across revenue systems, including automation, error reduction, and documentation enhancements.
- Support planning and execution of CPQ upgrades, system transitions, and tooling enhancements.
- Maintain scalable reporting structures and ensure consistency across all revenue-related metrics and definitions.
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