NetSuite Senior Support Consultant

New
United StatesFull-TimeSenior
Salary not disclosed
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Job Details

Experience
4+ years of hands-on NetSuite experience
Required Skills
NetSuite

Requirements

  • 4+ years of hands-on NetSuite experience, including support and implementation.
  • Bachelor’s degree in Accounting, Finance, Information Systems, or related field.
  • Strong understanding of NetSuite modules and business processes (R2R, P2P, O2C, D2B).
  • Excellent problem-solving, communication, and client-facing skills.
  • Ability to work independently and manage multiple support cases simultaneously.
  • NetSuite certifications (ERP Consultant, Administrator, Financial User, SuiteAnalytics) strongly preferred.

Responsibilities

  • Serve as a NetSuite subject-matter expert across service-centric modules (SRP, ARM, SuiteBilling, Financials, Fixed Assets).
  • Analyze, troubleshoot, and resolve functional and technical issues.
  • Design and implement scalable NetSuite solutions tailored to client requirements.
  • Act as the primary client liaison for ongoing support cases.
  • Conduct rapid environment assessments and facilitate client onboarding.
  • Create and maintain comprehensive documentation for optimizations and resolutions.
  • Identify and drive continuous improvement initiatives.
  • Collaborate cross-functionally to deliver exceptional client experience.
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