Clinical Director Operations
Based in CanadaFull-TimeDirector
Salary not disclosed
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Job Details
- Experience
- Minimum 10 years of telehealth or clinical nursing experience, including at least 3 years in a supervisory or leadership role.
- Required Skills
- Financial ManagementStakeholder management
Requirements
- Master’s degree in Nursing or equivalent healthcare-related qualification.
- Active and in-good-standing nursing registration in a Canadian province or territory.
- Minimum 10 years of telehealth or clinical nursing experience, including at least 3 years in a supervisory or leadership role.
- Proven experience in patient safety, clinical governance, and healthcare quality management systems.
- Strong client relationship management skills with a track record of delivering high-quality service outcomes.
- Solid financial and operational management abilities, including budgeting and performance tracking.
- Strong leadership skills with the ability to motivate teams, manage performance, and drive accountability.
- Excellent communication, conflict resolution, and stakeholder management skills.
- Strong analytical and problem-solving mindset with the ability to improve processes and manage operational complexity.
Responsibilities
- Oversee clinical and operational processes to ensure alignment with patient safety standards, regulatory requirements, and organizational objectives.
- Lead and develop large, distributed teams, ensuring performance management, coaching, engagement, and workforce effectiveness.
- Manage client relationships by ensuring service quality, resolving escalations, and delivering value-driven healthcare solutions.
- Drive operational improvement initiatives, optimizing workflows, systems, and procedures to enhance efficiency and outcomes.
- Ensure strong fiscal management, contributing to revenue targets, cost control, and overall profitability goals.
- Translate strategic vision into actionable operational plans in collaboration with senior leadership.
- Monitor compliance with internal policies, ethical standards, and data protection requirements across all operations.
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