Pharmacy Operations Director
New
Based in United StatesFull-TimeDirector
Salary not disclosed
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Job Details
- Experience
- 8+ years
- Required Skills
- Financial ManagementStakeholder management
Requirements
- Bachelor’s degree required; advanced degree preferred
- 8+ years of progressive leadership experience in operations, healthcare, pharmaceutical, or regulated industries
- Proven experience managing multi-site operations with direct financial and P&L accountability
- Strong background in regulated (GxP or equivalent) environments with audit and compliance responsibility
- Demonstrated success in building and leading high-performing distributed teams
- Strong analytical and financial management skills with ability to drive cost optimization
- Excellent communication and stakeholder management skills across senior and operational levels
- Ability to operate in complex, fast-moving environments with shifting priorities
- Strong coaching mindset with focus on leadership development and team capability building
- High integrity, adaptability, resilience, and commitment to continuous improvement
Responsibilities
- Oversee multi-site pharmacy operations, ensuring performance across safety, quality, service levels, and cost efficiency
- Lead compliance and regulatory readiness, including audit preparation, quality monitoring, and corrective action execution
- Establish and manage operational rhythms including KPI tracking, forecasting, and escalation processes
- Own key regional P&L drivers such as labor, overtime, logistics, waste, and operational utilization
- Monitor financial and operational KPIs to identify risks and implement performance optimization strategies
- Serve as senior escalation point for customer, operational, and service recovery issues
- Partner with commercial and customer teams to support retention, growth, and client satisfaction
- Lead workforce planning, talent development, and succession building across regional teams
- Collaborate with cross-functional stakeholders including Quality, Finance, Supply Chain, and People teams
- Translate enterprise strategy into actionable regional execution plans
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