Operations Support Executive

New
Mumbai, India, 6.30pm to 3.30am ISTFull-TimeMiddle
Salary not disclosed
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Job Details

Required Skills
Data AnalysisSalesforceMicrosoft ExcelCRM

Requirements

  • Previous experience in an operations, administrative, or back-office role—ideally in financial services or fintech.
  • Excellent organisational skills with the ability to prioritise and handle multiple tasks in a fast-paced environment.
  • Strong attention to detail and a proactive approach to problem-solving.
  • Comfortable working with data and numerical information in Excel to support investigations and reporting.
  • Skilled in using modern business tools (Salesforce or similar CRM/ops systems).
  • Collaborative mindset and a genuine interest in helping colleagues succeed.
  • Comfortable working independently during late-shift hours, with the judgement to follow guidance, manage priorities and escalate when needed.

Responsibilities

  • Manage a variety of operational and administrative tasks to support the Customer Operations team.
  • Process payment adjustments and other changes with a high level of accuracy.
  • Liaise with internal teams (Sales, Treasury) to close gaps and keep workflows running smoothly.
  • Spot opportunities to automate or streamline tasks and share ideas for operational improvements.
  • Uphold Liberis values—open, interested, proactive and bright—in every interaction.
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