Senior Individual Disability Claims Specialist
New
Source API remote eligibility restrictions: United StatesFull-TimeSenior
Salary80,610 - 132,435 USD per year
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Job Details
- Experience
- 5+ years
- Required Skills
- Data AnalysisMicrosoft OfficeNegotiationCritical thinking
Requirements
- 5+ years insurance claim handling experience (Individual Disability Claims).
- A college or university degree, or high school diploma with extensive prior relevant work experience
- Demonstrated understanding of claim management techniques and critical thinking requiring analysis and/or investigation.
- Experience providing outstanding customer service.
- Attention to detail with demonstrated written and verbal communication skills.
- Demonstrated experience prioritizing competing priorities with deadlines.
- Negotiating skills, solution strategies and ability to apply appropriate resources.
- Solid understanding of Microsoft Office products, including Word, Excel, and Outlook.
Responsibilities
- Be a decision maker.
- Focus on solving complex problems, while making timely, but thoughtful decisions to resolve client issues.
- Analyze medical, financial, and other claim documents.
- Have opportunities to meet with our customers in person.
- Provide accurate claims decisions in a time sensitive and fast- paced environment, while adhering to all state and department of insurance regulations.
- Be a leader
- Work across business divisions including both internal and external partners.
- Be a resource for colleagues with less experience.
- Work on department innovations.
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