Customer Success Manager - AI Trainer

1
10x TeamArtificial Intelligence
Remote (EU/UK)ContractSenior
Salary€61 – €137 per hour
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Job Details

Experience
Senior-level

Requirements

  • Senior-level customer success manager
  • Significant professional experience within the EU or UK
  • Experienced in advising on, developing, and executing customer success strategies
  • Skilled at evaluating client engagement processes, customer requirements, and compliance
  • Comfortable working independently and providing structured, critical feedback
  • Available for 8–20 hours per week

Responsibilities

  • Review and refine AI-generated outputs related to customer success, client engagement, support processes, and practical aspects of customer management
  • Evaluate AI responses for accuracy, practicality, and compliance with real-world requirements
  • Draft realistic customer scenarios based on your direct professional experience
  • Create scenario variations from different perspectives (e.g. customer success manager, client, support team, or stakeholder)
  • Identify gaps, oversights, or weak reasoning in AI-generated customer success content
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€61 – €137 per hour
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