AI Solutions Specialist

New

Remote, USAFull-TimeMiddle

Salary83,000 - 115,000 USD per year

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Job Details

Hands-on experience working with large language models — building prompts, evaluating outputs, and iterating toward reliable results.
Proficiency in Python.
Solid understanding of prompt engineering principles and how model behavior changes based on instruction design.
Proficiency in SQL for data querying and analysis.
Familiarity with REST APIs and webhooks for connecting tools and systems.
Ability to work with structured and unstructured data and translate it into inputs that AI models can act on effectively.
Strong problem-solving instincts and a practical, get-it-done approach to building solutions.
Excellent communication skills.
Comfort operating with a high degree of autonomy and shifting priorities in a fast-moving environment.

Design, build, and maintain AI-powered workflows and internal tools that support OMX teams across quality, operations, and member experience.
Develop and manage LLM-based solutions — including automated evaluations and text generation workflows — tailored to specific operational needs.
Collaborate with operations leads, QA analysts, and program managers to understand business problems and translate them into working AI solutions.
Write and maintain lightweight Python scripts to extend automation capabilities beyond what current platforms support out of the box.
Prompt engineer and iterate on LLM inputs to improve accuracy, consistency, and output quality across use cases.
Monitor the performance of deployed tools and workflows, identifying opportunities to improve reliability and relevance over time.
Utilize SQL to query and validate data supporting AI workflows and evaluations.
Create and maintain clear documentation so that tools and workflows are understandable and usable by the wider team.

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