Insights Manager
New
United StatesFull-TimeManager
SalaryUp to 216,000 USD per year
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Job Details
- Experience
- 8+ years with a Bachelor’s degree, or 6+ years with a Master’s degree
- Required Skills
- SQLBusiness IntelligenceTableauData visualizationRedshift
Requirements
- 8+ years of professional experience with a Bachelor’s degree, or 6+ years with a Master’s degree.
- Expertise in quantitative and qualitative research methodologies.
- Advanced proficiency with research platforms (e.g., Qualtrics, Alchemer, Dscout, UserInterviews).
- Strong technical skills in SQL, Redshift, and Tableau.
- Experience developing dashboards and synthesizing customer data.
- Exceptional communication and storytelling skills.
- Strategic mindset connecting research to business outcomes.
- Ability to manage multiple projects in ambiguous environments.
- Strong collaboration and critical thinking skills.
Responsibilities
- Design and execute large-scale quantitative and qualitative research studies.
- Manage ongoing customer satisfaction, NPS, and KPI measurement programs.
- Conduct end-to-end research operations including survey design, sampling, and statistical analysis.
- Develop comprehensive analyses from primary and secondary data sources.
- Build dashboards, reports, and visualizations to support decision-making.
- Translate research findings into clear, compelling narratives.
- Partner cross-functionally with product, design, and leadership teams.
- Support business intelligence tasks using SQL and data visualization tools.
- Explore and apply AI-driven research methodologies.
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