Consultor de CRM (Salesforce)
New
BrazilFull-TimeMiddle
Salary not disclosed
Apply NowOpens the employer's application page
Job Details
- Required Skills
- SQLHTMLCSSData modeling
Requirements
- Solid academic background in Statistics, Data Science, Data Engineering, or related fields.
- Hands-on experience with Salesforce Marketing Cloud (Journey Builder, Automation Studio, Content Builder).
- Practical experience with Salesforce Data Cloud (ingestion, identity resolution, audience activation, data modeling).
- Strong SQL skills for data manipulation, transformation, and segmentation.
- Knowledge of HTML/CSS applied to email marketing and campaign assets.
- Experience in campaign analytics and performance tracking.
- Strong analytical mindset, attention to detail, and structured approach to data governance.
- Excellent communication and collaboration skills to work in agile, cross-functional teams.
- Proactivity in identifying improvements and optimizing CRM processes.
- Experience in financial services, cooperatives, or acquiring industries is a plus.
Responsibilities
- Act as a key contributor in CRM strategy execution, leveraging Salesforce Data Cloud to unify customer data, build audiences, enrich profiles, and activate segments across campaigns.
- Configure, optimize, and maintain customer journeys using Journey Builder.
- Develop and manage marketing automations and data integrations through Automation Studio.
- Build, maintain, and optimize SQL queries for segmentation, data manipulation, and audience targeting.
- Work with data modeling and relationships across Data Extensions and Data Cloud, ensuring consistency and governance.
- Monitor and analyze campaign performance metrics (open rate, click rate, conversion, opt-out) and translate insights into improvements.
- Collaborate with cross-functional squads to evolve CRM strategies.
View Full Description & ApplyYou'll be redirected to the employer's site
