Virtual Assistant - Scheduler

New
United States, Night Shift (Philippine Time)Full-TimeEntry
Salary not disclosed
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Job Details

Required Skills
Customer serviceCRM

Requirements

  • Excellent communication and persuasive skills
  • Strong sales ability and confidence
  • Customer service skills including active listening
  • Organizational and data management skills
  • Resilience and ability to handle rejection
  • Basic computer proficiency and CRM software experience
  • Ability to work in a target-driven environment
  • Minimum Intel i5 processor, 8GB RAM, Windows 10
  • Two monitors or external monitor
  • Stable 100 Mbps wired internet connection
  • Secondary backup internet source
  • 8-hour power backup solution
  • Noise-canceling headset

Responsibilities

  • Receive inbound and make outbound calls to prospective or existing customers
  • Deliver scripted sales pitches to persuade potential customers
  • Explain the features and benefits of products or services
  • Handle customer inquiries and provide information
  • Record customer information and preferences
  • Meet or exceed sales and call quotas
  • Update and maintain customer databases
  • Secure sales or schedule appointments for the sales team
  • Handle rejection professionally
  • Participate in training programs
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