Admissions Concierge

New
S
SuperStaffEducation
PhilippinesFull-TimeEntry
Salary36,000 - 40,500 PHP per month
Apply NowOpens the employer's application page

Job Details

Languages
English
Required Skills
Microsoft DynamicsCustomer serviceData entryCRM

Requirements

  • Strong written and verbal communication skills in English
  • Experience in a customer-facing role
  • Experience using CRM platforms
  • Bachelor’s degree preferred
  • Warm, approachable, and customer-focused
  • Organized with strong attention to detail
  • Adaptable, proactive, and solutions-driven
  • Trustworthy with a high level of integrity

Responsibilities

  • Respond promptly to all inbound inquiries via phone, email, WhatsApp, and social media
  • Provide clear, accurate, and helpful information to prospective parents
  • Understand parent needs and concerns, and share insights with internal teams
  • Maintain accurate records in Microsoft Dynamics CRM
  • Track and update inquiry data to support reporting and analysis
  • Collaborate with Admissions and Parent Engagement teams to meet enrollment goals
  • Assist parents in scheduling campus tours, trials, and events
  • Coordinate with campus teams to ensure a smooth visit experience
  • Assist with administrative tasks and ongoing projects
  • Contribute to improving processes and overall parent experience
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36,000 - 40,500 PHP per month
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