Credit & Collections Manager
New
United StatesFull-TimeManager
Salary105,000 - 120,000 USD per year
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Job Details
- Experience
- Minimum of 7 years of experience in credit and collections, including at least 3 years in a leadership or managerial role.
- Required Skills
- Data AnalysisMicrosoft ExcelFinancial analysis
Requirements
- Bachelor’s degree in Finance, Accounting, or a related field.
- Minimum of 7 years of experience in credit and collections, including at least 3 years in a leadership or managerial role.
- Hands-on experience with FIS GETPAID or similar AR automation platforms.
- Strong knowledge of ERP systems and financial software; experience with Infor XA or Syteline is a plus.
- Advanced analytical, problem-solving, and organizational skills with the ability to manage multiple priorities effectively.
- Proven ability to lead teams, deliver feedback, and foster a high-performance work environment.
- Strong communication and presentation skills with the ability to convey financial insights clearly to stakeholders and leadership.
- Proficiency in Microsoft Excel and other Microsoft Office applications.
- Collaborative mindset with the initiative to support cross-functional projects and operational improvements.
Responsibilities
- Lead the full accounts receivable lifecycle, including credit management, collections, cash application, dispute resolution, and reconciliation processes.
- Supervise and mentor credit and collections staff, establishing performance expectations and supporting professional growth.
- Develop and execute collection strategies to reduce delinquency rates and improve Days Sales Outstanding (DSO).
- Oversee the implementation and optimization of AR automation tools and ERP enhancements to improve efficiency and accuracy.
- Conduct financial and credit risk analysis for customer accounts, determining appropriate credit limits and reviewing high-risk situations.
- Partner closely with sales, customer service, and other departments to resolve payment issues while maintaining strong customer relationships.
- Prepare AR aging reports, cash flow forecasts, reconciliations, reserve adjustments, and executive-level reporting for leadership teams.
- Support month-end close activities and ensure accurate documentation for credit approvals, escalations, and audit requirements.
- Identify process inefficiencies within the order-to-cash cycle and recommend operational improvements across the business.
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