Staff Data Analyst
New
USFull-TimeStaff
Salary not disclosed
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Job Details
- Experience
- 8+ years
- Required Skills
- SQLBusiness AnalysisTableauData visualizationData analyticsA/B testingLooker
Requirements
- 8+ years of experience in data analytics, business analytics, or a related analytical role supporting product or operations teams.
- Strong SQL expertise, including advanced querying, data transformation, and working with large-scale datasets.
- Proven experience building dashboards and reporting solutions using BI tools such as Tableau, Looker, or similar platforms.
- Demonstrated ability to conduct root cause analysis, define performance metrics, and deliver data-driven recommendations to senior stakeholders.
- Experience working in consumer finance, lending, servicing operations, or related financial services domains is highly preferred.
- Strong communication skills with the ability to explain complex analytical concepts in a clear, business-oriented manner.
- Ability to operate in ambiguous environments, prioritize analytical work effectively, and drive measurable impact independently.
Responsibilities
- Serve as a strategic analytics partner to Operations, Product, and leadership teams by defining success metrics, evaluating performance trends, and delivering insights that influence servicing and operational strategy.
- Build, maintain, and improve scalable dashboards, reporting systems, and automated analytics solutions to enable self-service reporting across business teams.
- Conduct deep-dive analyses and root cause investigations to understand shifts in borrower behavior, operational performance, and key business KPIs.
- Support experimentation and A/B testing initiatives, including measurement design, performance evaluation, and actionable recommendations based on results.
- Identify opportunities to improve operational efficiency and customer outcomes by connecting insights across servicing workflows and business processes.
- Translate complex analytical findings into clear, compelling narratives and presentations for senior leadership and cross-functional stakeholders.
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