Enterprise Application Administrator
New
CanadaFull-TimeMiddle
Salary72,500 - 85,500 CAD per year
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Job Details
- Experience
- 3–5 years
- Required Skills
- AgileJavascriptJiraConfluenceNetSuiteSlack
Requirements
- Bachelor’s degree in Information Technology, Computer Science, Business Systems, or a related field, or equivalent professional experience.
- 3–5 years of experience in enterprise application administration or support roles involving platforms such as NetSuite, Jira, Confluence, Slack, or similar tools.
- Familiarity with cloud-based applications, enterprise system administration, and integration concepts.
- Basic experience with scripting or automation tools such as PowerShell or JavaScript.
- Knowledge of integration technologies and data workflows, including tools such as Azure Functions or Data Factory.
- Strong analytical, troubleshooting, and problem-solving skills with the ability to work effectively under pressure.
- Excellent verbal and written communication skills, with the ability to collaborate across technical and non-technical teams.
- Ability to manage multiple priorities in a fast-paced, collaborative environment while remaining adaptable to evolving technologies.
- Experience working in Agile environments and familiarity with ticketing systems is considered an asset.
Responsibilities
- Administer and maintain enterprise applications such as NetSuite, Jira, Confluence, Slack, and other cloud-based platforms to ensure performance, security, and reliability.
- Provide day-to-day application support, troubleshooting incidents, responding to service requests, and resolving technical issues for internal users.
- Support integration workflows by collaborating with technical teams to troubleshoot, escalate, and resolve data flow and connectivity issues.
- Manage user accounts, permissions, and access controls while ensuring compliance with security and governance standards.
- Perform data imports, exports, maintenance, and validation activities to ensure data integrity across systems.
- Assist with application upgrades, testing, deployments, and ongoing system enhancements in collaboration with developers and vendors.
- Create and maintain process documentation, user guides, and workflow documentation to support operational efficiency and knowledge sharing.
- Work closely with stakeholders to identify business needs, recommend improvements, and support scalable enterprise solutions.
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