Sales Associate
New
IndiaFull-TimeEntry
Salary not disclosed
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Job Details
- Experience
- 0–2 years
- Required Skills
- Analytical SkillsProblem SolvingCRM
Requirements
- Bachelor’s degree in any discipline (mandatory).
- 0–2 years of experience in sales, customer support, or related roles.
- Strong verbal and written communication skills.
- Excellent analytical and problem-solving abilities.
- Willingness to work in rotational shifts.
- Strong ability to manage high volumes of work efficiently and accurately.
- Team-oriented mindset with the ability to collaborate across functions.
- Comfortable working in an inside sales environment (no field sales or cold calling).
- Eagerness to learn, grow, and develop a career in sales and customer engagement.
Responsibilities
- Handle customer inquiries via phone, chat, and email, ensuring timely and effective responses.
- Understand customer requirements and recommend appropriate solutions tailored to their needs.
- Build, manage, and maintain a strong sales pipeline with accurate tracking and follow-ups.
- Achieve assigned revenue targets and service level expectations consistently.
- Develop and maintain strong relationships with existing customers to drive upselling and retention.
- Collaborate with product, operations, and marketing teams to support customer needs and improve outcomes.
- Maintain accurate forecasting and update CRM systems with detailed notes and activities.
- Provide feedback on products, services, and market trends to support continuous improvement.
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