Senior Manager, Provider Experience Strategy
New
Remote work flexibility within approved U.S. locationsFull-TimeManager
Salary134,136 - 176,053 USD per year
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Job Details
- Experience
- 6+ years of experience in strategy, operations, program management, or related functions.
- Required Skills
- Data AnalysisCross-functional collaborationStakeholder management
Requirements
- 6+ years of experience in strategy, operations, program management, or related functions.
- Prior experience within healthcare environments such as health insurance, healthcare systems, or healthcare consulting.
- 4+ years of experience leading product, program, or operational initiatives with cross-functional teams.
- Strong analytical and problem-solving skills with the ability to leverage data and metrics to drive operational improvements.
- Demonstrated success managing enterprise-wide projects, including planning, execution, stakeholder management, and process optimization.
- Experience collaborating with technology and product teams to develop scalable operational solutions.
- Strong understanding of U.S. healthcare and provider ecosystem dynamics is highly preferred.
- Excellent communication, organizational, leadership, and stakeholder management skills.
- Bachelor’s degree required; Master’s degree, PMP certification, or program management certifications are considered a plus.
Responsibilities
- Lead the development and execution of strategic initiatives focused on improving provider experience, operational performance, and cross-functional collaboration.
- Manage complex programs and enterprise-level projects from planning through implementation, ensuring alignment with timelines, objectives, and stakeholder expectations.
- Analyze operational data, identify trends and root causes, and implement solutions that drive measurable improvements in performance and efficiency.
- Build and optimize workflows, processes, and operating models to support scalable provider-focused programs and initiatives.
- Partner with leadership, product, operations, and technology teams to align priorities, improve execution, and support organizational goals.
- Facilitate stakeholder engagement, consensus-building, and communication across multiple departments and leadership levels.
- Mentor and support team members when applicable, contributing to a collaborative and high-performing work environment.
- Ensure compliance with healthcare regulations, internal policies, and organizational standards across all initiatives.
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