Director, National Fulfillment
New
USFull-TimeDirector
Salary not disclosed
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Job Details
- Experience
- 10+ years
- Required Skills
- Budgeting
Requirements
- Bachelor’s degree in Supply Chain, Operations, Engineering, Business, or a related field; MBA preferred.
- 10+ years of progressive leadership experience in distribution, warehousing, or fulfillment operations, including multi-site management responsibilities.
- Proven experience leading national or regional fulfillment networks within complex operational environments.
- Strong financial acumen with experience managing large operational budgets and cost optimization initiatives.
- Demonstrated expertise in Lean methodologies, operational excellence, and continuous improvement programs.
- Experience implementing or managing warehouse management systems (WMS), automation technologies, and distribution technology platforms.
- Strong leadership, communication, organizational, and stakeholder management skills.
- Ability to drive operational transformation while maintaining high service levels and customer satisfaction.
- Ability and willingness to travel to distribution centers and corporate locations as needed.
Responsibilities
- Lead and oversee national fulfillment operations across multiple distribution centers, ensuring safe, efficient, and customer-focused execution.
- Establish standardized operational processes, KPIs, and best practices to improve consistency, productivity, and service levels across the network.
- Drive a strong safety culture while ensuring compliance with OSHA standards and company operational policies.
- Manage end-to-end fulfillment performance, including order accuracy, on-time delivery, inventory deployment, and outbound logistics execution.
- Partner with transportation and logistics teams to optimize shipping performance, carrier compliance, shipment consolidation, and cost reduction initiatives.
- Collaborate with supply planning and manufacturing teams to balance inventory levels, working capital objectives, and seasonal capacity demands.
- Lead continuous improvement and transformation initiatives, including warehouse automation, WMS optimization, labor productivity improvements, and operational scalability projects.
- Oversee fulfillment budgets, financial performance, and capital investment planning while identifying opportunities to improve cost-to-serve metrics.
- Build, mentor, and retain high-performing operations teams while supporting succession planning, leadership development, and employee engagement.
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