Forward Deployed Engineer
New
North America, Latin America, Europe, Africa, APACFull-TimeSenior
Salary180,000 - 230,000 USD per year
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Job Details
- Experience
- 5+ years
- Required Skills
- PHPJavascriptRESTful APIsWordPressSaaS
Requirements
- 5+ years of hands-on experience in web or application engineering (PHP and/or JavaScript).
- Strong familiarity with WordPress at scale, including REST APIs, caching/CDNs, performance optimization, and security hardening.
- Experience working directly with large customers in technical consulting, architecture, or professional services.
- Proven ability to diagnose and resolve complex technical issues in distributed or high-traffic environments.
- Excellent communication and stakeholder management skills.
- Commercial mindset with the ability to articulate ROI to non-technical stakeholders.
Responsibilities
- Engage directly with large VIP customers to ensure successful adoption, integration, and scaling of WordPress VIP solutions.
- Identify and solve complex architectural and technical problems.
- Conduct technical discovery and design sessions, producing architecture recommendations and migration plans.
- Maximize the customer’s value from the platform, integrations, and partner ecosystem.
- Identify and shape professional services opportunities and define scopes of work for expansion projects.
- Participate in presales and renewal discussions as the technical voice of credibility.
- Maintain a technical knowledge base of customer architectures and act as an internal authority.
- Contribute to team-wide tooling, process improvements, and AI-assisted workflows.
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