LPN - Advanced Care Planning Specialist
New
Columbus, OH / Tampa, FL / Indianapolis, IN / St. Louis, MO / Pittsburgh, PA / Oklahoma City, OK / San Antonio, TX / Atlanta, GA / Salt Lake City, UT; We are flexible with respect to geographic location, and the ideal candidate will be comfortable working remotely/work from home across US time zones., Monday through Friday between 8:30 a.m. and 10:00 p.m. ETFull-TimeMiddle
Salary60,000 USD per year
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Job Details
- Languages
- Spanish
- Experience
- 2+ years
- Required Skills
- Google Workspace
Requirements
- Licensed Practical Nurse (LPN) certificate or diploma
- Current and unrestricted LPN license
- 2+ years experience as an LPN or relevant experience
- Knowledge of serious medical conditions and their progression
- Familiarity with Google Suite
- Ability to learn new call center/telephony and patient documentation technology
- Strong communication, active listening, and empathy skills
- Strong time management and attention to detail
- Familiarity with state-specific legal regulations regarding advance directives and Medical Power of Attorney
- Familiarity with ACO and Medicare/CMS guidelines
Responsibilities
- Conduct personalized, compassionate advance care planning telephonic conversations with patients and/or families
- Identify, document, and communicate healthcare goals and wishes for future medical care
- Educate patients and families about medical interventions such as feeding tubes, mechanical ventilation, and CPR
- Accurately document details of the conversation within 48 hours
- Generate state-specific advance care planning documents
- Provide patient support via incoming calls, documentation review, and special projects
- Maintain knowledge of state-specific laws and regulations regarding advance care planning
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