Senior Manager, Practice Operations
New
United States, Local time 8AM-5PM or 9AM-6PMFull-TimeManager
Salary128,130 - 198,610 USD per year
Apply NowOpens the employer's application page
Job Details
- Experience
- 3+ years
- Required Skills
- Project ManagementData analyticsGoogle WorkspaceEHR
Requirements
- Bachelor’s degree required, Masters preferred
- 3+ years leading virtual care delivery or clinical operations
- Proven ability to use data analytics (reporting, modeling, interpretation, and analytic software) to drive operational decisions.
- Demonstrated project management and leadership/influence skills with clinical teams
- Proven experience supporting a dynamic clinician workforce
- Strong understanding of value-based care models
- Strong executive presence and leadership communication skills.
- Experience with EHR systems and care management / clinical analytics tools.
- Exceptional cross-functional collaboration skills
- Proficiency in Google Workspace and common office software.
Responsibilities
- Oversee & manage program KPIs for the frontline clinical staff working across the Virtual Primary Care (VPC) and Virtual Care Support (VCS) teams
- Create and implement data-driven staffing and resource plans, partnering with relevant teams (Forecasting, Clinical Leadership, Recruitment, Licensing).
- Drive a POV on the technical enablement and tooling optimization opportunities to drive operational efficiencies for scale and clinical outcomes.
- Develop and oversee multi-state clinical licensing strategy for comprehensive national coverage.
- Manage scheduling utilization and workload distribution across states, considering licensing and operational needs and seasonal demand curves.
- Improve scheduling practices through strategies like load balancing and increased transparency.
- Establish and analyze key metrics to drive operational effectiveness and identify improvements.
- Lead clinical initiatives and program launches.
View Full Description & ApplyYou'll be redirected to the employer's site
