Customer Service Specialist
New
Job seekers must reside in Tennessee to be consideredFull-TimeEntry
Salary15 USD per hour
Apply NowOpens the employer's application page
Job Details
- Languages
- Spanish
- Experience
- 12 months or more
- Required Skills
- Customer serviceTroubleshootingTechnical support
Requirements
- 12 months or more of customer service experience
- Provide a distraction free work from home environment
- Ability to learn and work in a virtual environment
- Ability to communicate with a variety of styles
- Ability to navigate multiple systems and screens
- Follow HSN computer system requirements
- Troubleshoot own technical problems
- Available to work weekends, holidays, and additional hours
Responsibilities
- Handle a high volume of inbound customer inquiries
- Offer additional products on each customer interaction
- Assist customers with questions while personalizing the experience
- Confirm refunds and process payments
- Place customer orders
- Analyze account data
- Report to an assigned Customer Service Supervisor
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