Jr. Customer Support Engineer
BrazilFull-TimeJunior
Salary40,000 - 60,000 USD per year
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Job Details
- Required Skills
- PythonETLGitJavascriptTypeScript
Requirements
- Solid Microsoft Word skills, particularly with tables, formatting, and structure
- Strong attention to detail
- Comfort with logical thinking and conditional logic
- Experience with programming languages (JavaScript, Python, Lua, Typescript, etc.)
- Clear written and verbal communication
- Self-starter mindset with a hunger to learn
Responsibilities
- Configure and update customer logic across documents, forms, and rating rules
- Use and extend templates for policy documents using .docx and templating syntax
- Implement and test scripted business logic such as Lua rating functions
- Make customer-facing form changes using Typescript config
- Help triage and fix live customer issues or change requests
- Build or adapt data import scripts to load customer data into reporting systems
- Learn fast and take initiative to own full onboarding projects
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