People Operations Manager
New
IndiaFull-TimeManager
Salary40,000 - 60,000 USD per year
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Job Details
- Experience
- 5–8+ years
- Required Skills
- Data AnalysisProcess improvement
Requirements
- 5–8+ years of experience in People Operations, Recruiting Operations, Workforce Planning, or Resource Management roles.
- Experience working with offshore hiring models, particularly within India-based staffing or global delivery environments.
- Background working with staffing agencies, recruiting firms, or vendor-managed workforce models is highly preferred.
- Strong operational and execution skills with the ability to manage multiple parallel workflows effectively.
- Experience using ATS platforms, HR systems, or workforce planning and capacity management tools.
- Strong analytical mindset with ability to work with imperfect data and create structured processes.
- Demonstrated experience improving workflows, optimizing processes, and implementing operational efficiencies.
- Excellent communication and stakeholder management skills across distributed global teams.
- Ability to maintain confidentiality, neutrality, and objectivity in vendor and hiring decisions.
Responsibilities
- Oversee workforce capacity planning by tracking hiring pipelines, resource availability, and future staffing needs across global teams.
- Execute and improve end-to-end hiring and resourcing plans in collaboration with leadership, operations, and delivery teams.
- Manage recruitment workflows, including resume screening, candidate tracking, and coordination with internal and external hiring partners.
- Maintain and enhance workforce reporting tools, dashboards, and capacity tracking systems to improve visibility and decision-making.
- Identify workforce risks such as skill gaps, overcapacity, or hiring delays, and recommend mitigation strategies to leadership.
- Act as the operational lead for offshore staffing partners, ensuring alignment on hiring priorities, quality standards, and timelines.
- Drive process improvements and automation initiatives across recruiting, onboarding, and workforce management workflows.
- Support offshore onboarding activities to ensure smooth integration, readiness, and early employee success.
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