Coordinator, Trade Client Services Specialty
United States, 9 AM to 6 PM CTFull-TimeMiddle
Salary22.74 - 27.08 USD per hour
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Job Details
- Experience
- At least 3 years
- Required Skills
- Data AnalysisMicrosoft OfficeNegotiationPresentation skillsAccount Management
Requirements
- At least 3 years of successful experience with operational experience in specialty pharmacy
- Bachelor's degree in business, marketing, or related area preferred
- Valid State Driver’s License and current Automobile Policy
- Knowledge of PBM, Specialty Pharmacy or health care industry preferred
- Strategic thinking ability and skills to prepare business plans
- Ability to work independently and prioritize work
- Strong team orientation and client service skills
- Excellent verbal and written communication, presentation and negotiation skills
- PC skills; Microsoft Office, Email, and Internet
Responsibilities
- Participate in daily, weekly or monthly meetings in support of the client’s program to provide status updates, current barriers to patient access, and interface with client to support in resolution of access issues
- Pull reports to deliver facts-based presentations (including Strategic Business Plans, VALUE Summaries, and Performance Standard reports) to manufacturer and payor clients.
- Work closely with Specialty Trade Account Executives on data, strategy, and the Lumicera team approach to all meetings
- Ensure immediate Account Management team has a plan to mediate any unmet guarantees moving forward
- Be primary point of contact for any daily tasks, operational requests, and status inquiries.
- Support implementation of assigned clients
- Facilitate resolution of escalated client issues requests
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