Customer Success Associate
New
A
AphexConstruction Technology
Location: AustraliaFull-TimeEntry
Salary not disclosed
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Job Details
- Required Skills
- Project ManagementRelationship buildingAccount ManagementCustomer SuccessSaaS
Requirements
- Genuine interest in helping teams succeed
- Strong communication skills and ability to build relationships
- Curiosity and eagerness to learn about construction and technology
- Organised approach to work with attention to detail
- Comfort working in a fast-paced, evolving environment
Responsibilities
- Shadow and learn how to run project deployments
- Help establish weekly planning sessions for project success
- Assist with user activation from weekly planning to daily coordination
- Develop connections with delivery teams, Supervisors, Engineers, Project Managers, and Construction Managers
- Track adoption metrics and identify opportunities for improvement
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