Customer Support Executive
New
G
GoodlordProperty Technology
This role is fully remote, with quarterly paid travel to either our London or Sheffield office. Your first day will take place in our London office (Aldgate East, E1)Part-TimeMiddle
Salary13,300 - 15,960 GBP per year
Apply NowOpens the employer's application page
Job Details
- Required Skills
- Customer support
Requirements
- Customer centric mindset
- Attention to detail
- Ability to identify inconsistencies
- Ability to prioritize effectively
- Previous experience in highly targeted and fast-moving contact centre (desirable)
- Previous experience in conducting credit or ID checks (desirable)
- Experience in the lettings industry (desirable)
Responsibilities
- Proactively work to progress referencing applications ensuring reports are generated for customers in line with KPI measurements
- Help tenants to get their home through meeting and exceeding targets
- Professionally support customers with high levels of accuracy
- Provide support via phone, live chat, and email
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