Customer Support Executive
New
This role is fully remote, with quarterly paid travel to either our London or Sheffield office.Part-TimeEntry
Salary13,300 - 15,960 GBP per year
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Job Details
- Required Skills
- Attention to detailCustomer support
Requirements
- Previous experience working in a highly targeted and fast-moving contact centre (highly desirable).
- Customer centric mindset.
- Great attention to detail and ability to identify inconsistencies.
- Experience in conducting credit or ID checks (preferred).
- Experience within the lettings industry (preferred).
- Proven ability to prioritise effectively.
Responsibilities
- Proactively work to progress referencing applications ensuring reports are generated for customers in line with KPI measurements.
- Help tenants to get their dream home through meeting and exceeding targets.
- Professionally support customers with high levels of accuracy.
- Communicate via phone, live chat and email.
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