Customer Service Representative
New
Albania, AlgeriaFull-TimeEntry
Salary13 USD per hour
Apply NowOpens the employer's application page
Job Details
- Experience
- Six months of Customer Service Experience; One year of experience in a Windows based computer environment
- Required Skills
- Problem SolvingCustomer serviceData entry
Requirements
- High School Diploma or equivalent
- Six months of Customer Service Experience
- One year of experience in a Windows based computer environment
- Ability to work flexible work schedule, including weekends and holidays
- Ability to retain concepts through a 6-week training program
- Excellent verbal and written communication skills
- Ability to operate a computer and office machinery
- Background check required
Responsibilities
- Reduce fraud losses while focused on customer experience and protection
- Analyze account processes and transactions to identify undetected frauds
- Reviews, identifies and deters fraudulent activity
- Receive inbound calls and make outbound calls related to potentially fraudulent activities
- Analyze available information via multiple internal and external tools
- Accurately document accounts in a timely manner
- Achieve schedule adherence and compliance expectations
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