Asset and Configuration Coordinator
C
Centorrino TechnologiesIT Service Management
AustraliaFull-TimeMiddle
Salary not disclosed
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Job Details
- Required Skills
- Data entry
Requirements
- Experience or strong interest in IT Service Management, preferably within an ITIL-aligned environment.
- ITIL Foundation certification, or a willingness to obtain it.
- Previous experience in Asset Management, Configuration Management, CMDB administration or similar is preferred.
- Strong data entry, data quality, record management and attention to detail skills.
- Ability to identify missing, incomplete, or inconsistent information and follow up as required.
- Strong organisational skills and the ability to manage repetitive, detail-focused tasks accurately.
- Good written and verbal communication skills, with the ability to work with technical and non-technical stakeholders.
- A practical process mindset, with an interest in improving how things work over time.
- Confidence using ITSM tools, asset registers, spreadsheets, or similar systems.
- NV1 Clearance required.
Responsibilities
- Maintain accurate asset and configuration records across CT systems through consistent data entry and regular updates.
- Support full asset lifecycle management, including assignment, return, maintenance, disposal and retirement activities.
- Update and maintain CMDB records, ensuring configuration items (CIs), relationships, locations and status details are accurate and current.
- Proactively identify and resolve missing, incomplete or inconsistent asset and configuration data to improve overall data quality.
- Work closely with technical teams, service desk, project teams and service management stakeholders to validate asset and configuration information.
- Ensure all changes to assets and configuration items are properly documented and reflected in relevant systems.
- Assist in conducting audits of asset and configuration data, supporting compliance requirements and evidence gathering.
- Compile reports on asset and configuration data quality, tracking discrepancies, remediation actions and outstanding updates.
- Support audit requests by sourcing and validating relevant asset and configuration information in a timely manner.
- Act as a first point of contact for basic asset and configuration queries across teams.
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