Collections Risk Management Lead

New
USFull-TimeLead
Salary not disclosed
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Job Details

Experience
7–15 years
Required Skills
PythonSQLR

Requirements

  • 7–15 years of experience in collections risk management, credit risk, or portfolio analytics within fintech, banking, or regulated card programs.
  • Strong end-to-end understanding of delinquency lifecycle management, including roll rates, cure rates, charge-offs, and recovery modeling.
  • Hands-on experience managing or partnering with third-party collections agencies.
  • Strong quantitative skills with proficiency in SQL and either Python or R.
  • Deep understanding of regulatory frameworks including FDCPA, Reg F, UDAAP.
  • Experience working with SMB or business lending portfolios.
  • Strong strategic thinking and ability to design scalable collections frameworks.
  • Excellent communication skills.
  • Strong ownership mindset.

Responsibilities

  • Own the full lifecycle of collections risk strategy across early delinquency, late-stage collections, charge-off, and recovery for consumer and SMB credit portfolios.
  • Design and optimize treatment strategies across DPD buckets, including contact strategies, segmentation, channel mix, and intervention timing to maximize cure rates.
  • Lead analytical frameworks for hardship programs, settlements, and modification strategies.
  • Define and govern vendor and third-party collections strategy, including placement timing, performance management, and KPI frameworks.
  • Develop settlement and litigation strategies based on risk segmentation and SMB owner liability considerations.
  • Own charge-off policy, recovery forecasting, and loss curve modeling.
  • Build end-to-end collections analytics frameworks to identify early deterioration signals.
  • Partner with credit risk, finance, legal, compliance, and operations teams.
  • Lead performance reviews and present insights to senior leadership.
  • Contribute to stress testing and loss forecasting models.
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