Associate, Issuing Risk Operations
New
United StatesFull-TimeMiddle
Salary not disclosed
Apply NowOpens the employer's application page
Job Details
- Required Skills
- SQLData AnalysisRisk ManagementDatabricks
Requirements
- Experience in card payment risk, fraud operations, issuing disputes, account takeover prevention, or related fintech risk management functions.
- Strong analytical skills with hands-on experience using SQL, Databricks, or business intelligence tools to evaluate fraud trends and operational performance.
- Proven ability to manage complex operational cases in high-growth fintech, payments, or startup environments.
- Strong sense of ownership with a commitment to delivering complete, end-to-end problem resolution.
- Ability to quickly learn new processes, adapt to evolving workflows, and operate effectively in fast-paced environments.
- Excellent communication and collaboration skills with experience working across global, cross-functional teams.
- Interest in leveraging AI, automation, and emerging technologies to improve operational efficiency and risk management processes.
- Strong organizational and critical-thinking abilities with attention to detail and sound judgment under pressure.
Responsibilities
- Manage and resolve complex card payment risk cases, fraud investigations, and issuing-related escalations with full end-to-end ownership.
- Contribute to the design, implementation, and refinement of issuing risk rules and fraud prevention strategies to strengthen operational controls.
- Analyze fraud trends, operational data, and emerging risk patterns to improve detection capabilities and operational decision-making.
- Leverage AI tools, automation, and workflow optimization techniques to improve efficiency and reduce operational bottlenecks.
- Collaborate closely with Product, Engineering, Compliance, and other global stakeholders to ensure risk frameworks support scalable business growth.
- Translate operational learnings and escalation insights into long-term process improvements that minimize customer friction and future risk exposure.
- Support fast-moving product launches and adapt quickly to evolving operational, regional, and regulatory requirements.
- Maintain high standards of transparency, accountability, and operational excellence in all risk management activities.
View Full Description & ApplyYou'll be redirected to the employer's site
