Team Lead, Account Management

New
R
RTB HouseAdTech
JapanFull-TimeLead
Salary not disclosed
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Job Details

Languages
Business level English and fluent Japanese
Experience
At least 5 years
Required Skills
Project ManagementData AnalysisAccount ManagementDigital Marketing

Requirements

  • At least 5 years in digital marketing account management
  • Experience in programmatic, retargeting, or campaign management
  • Experience with large clients
  • Experience organizing teams as a people manager or project manager
  • Deep understanding of the Japanese digital marketing ecosystem and agency channel dynamics
  • Proven track record of driving business growth
  • Experience building relationships with director or C-level stakeholders
  • Strong problem solving and data analysis skills
  • Business level English
  • Fluent Japanese

Responsibilities

  • Oversee and optimize a portfolio of key accounts
  • Manage, support, mentor, and develop a team of Account Managers
  • Support the team in regular performance reporting to clients, including QBR presentations
  • Drive post-sales excellence to ensure high client satisfaction, long-term retention, and aggressive account growth
  • Maintain local AM processes and global best practices
  • Coordinate and execute local projects in account management
  • Foster collaboration to streamline optimization processes across Account Management & Technical Account Management teams
  • Internal reporting on individual and market performance
  • Act as subject matter expert for the team on products and campaign management
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