Lead Account Management

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Job Details

Languages
English, Spanish
Experience
5+ years
Required Skills
Data AnalysisNegotiationAccount Management

Requirements

  • Fluency in English and Spanish
  • 5+ years of experience in Key Account Management, Client Success, or Relationship Management
  • Proven leadership experience managing high-performing teams
  • Experience with international clients
  • Strong understanding of payment technologies and financial services
  • Knowledge of industry regulations
  • Exceptional communication, negotiation, and presentation skills
  • Demonstrated strategic thinking and problem-solving
  • Bachelor's degree in Business, Marketing, or a related field

Responsibilities

  • Lead and develop the Key Account Management LATAM team
  • Build and maintain strong relationships with key merchants
  • Drive revenue growth by identifying new business opportunities
  • Define and execute account strategies
  • Collaborate cross-functionally with Sales, Product, Tech, Finance, Legal, and Operations
  • Use data and analytics to inform decision-making
  • Mentor and develop team members
  • Act as an executive escalation point for strategic accounts
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