Analista de Qualidade Salesforce

New
BrazilFull-TimeMiddle
Salary not disclosed
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Job Details

Required Skills
AgileSalesforceSCRUMJiraAPI testingRESTful APIs

Requirements

  • Previous experience as a QA Analyst working with both manual and automated testing.
  • Hands-on experience with Salesforce testing and validation processes.
  • Strong knowledge of API automation testing (REST/SOAP) using modern frameworks and tools.
  • Experience developing and maintaining automation scripts with Robot Framework.
  • Familiarity with Jira for task management, defect tracking, and agile workflow organization.
  • Experience working within agile methodologies such as Scrum.
  • Strong communication and collaboration skills.
  • Analytical mindset with strong attention to detail and problem-solving capabilities.
  • Knowledge of customer service processes is considered a plus.
  • Previous experience in banking, fintech, or financial services environments is an advantage.

Responsibilities

  • Plan, create, and execute manual and automated test cases for systems integrated with Salesforce.
  • Develop and maintain automation scripts using Robot Framework and API automation tools.
  • Perform manual testing within Salesforce environments, validating integrations, workflows, and critical business processes.
  • Participate actively in agile ceremonies, contributing to product evolution and overall delivery quality.
  • Prepare and manage test data scenarios in collaboration with different business areas.
  • Register, track, and monitor bugs, incidents, and improvement opportunities using Jira.
  • Collaborate with operational and customer service teams to better understand business impacts and functional requirements.
  • Ensure compliance with quality standards and testing best practices.
  • Support the identification of risks and contribute to process optimization within QA activities.
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