Senior Technical Writer

New
Source API remote eligibility restrictions: United States, New York hoursFull-TimeSenior
Salary not disclosed
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Job Details

Languages
Fluent in English
Experience
+5 years of hands-on experience
Required Skills
HTMLCSSJavascriptMicrosoft ExcelJSONPowerPointGitLab

Requirements

  • Bachelor or Master degree
  • +5 years of hands-on experience with Technical Writing with a proven track record of creating written documentation, tutorials, and other training materials
  • Strong resource management skills with the ability to distribute resources across multiple assignments based on priority and availability
  • An ability to quickly grasp technical concepts and systems, communicating them in writing in a clear manner suitable for audiences of all degrees of technical ability
  • Motivated self-starter, who independently takes projects through to completion
  • Experience creating and maintaining technical documents including system and software architectures, workflow details, API requirement documents, and infrastructure diagrams
  • Excellent skills in producing documents with MS Word, MS Excel, and MS PowerPoint
  • Experience accessing source code on GitLab and MS Team Foundation Server
  • Experience with MS SharePoint Online and MS Teams
  • Experience working with HTML, CSS, JavaScript, YAML, JSON

Responsibilities

  • Work with product managers, technical leads, and developers to produce and maintain world-class documentation, including system design, architecture diagrams, requirement documents, user guides, integration guides, API developer guides, system embedded documentation (tooltips, welcome instructions, and tutorials)
  • Work closely with the team in NY to obtain precise information on the developed/deployed systems, tools, and APIs
  • Using direct access to the source code, verify the validity of technical documentation
  • Be responsible for writing, updating, and proof-reading existing technical documentation, compiling all technical documentation through professional and standard layouts
  • Ensure that existing guidelines on document accessibility in the UN are followed
  • Set up and implement the standardized process, document repository, and visual layout for internal technical documentation across systems
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