Build & Release Support Engineer | CI/CD
New
Source API remote eligibility restrictions: United States, (US, Canada, Brazil, Chile, Colombia, Mexico) (8AM–5PM Pacific)Full-TimeSenior
Salary not disclosed
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Job Details
- Experience
- 2–5 years
- Required Skills
- DockerPythonBashGitJavaJenkinsKubernetesMavenCI/CDLinuxTroubleshootingGitHub Actions
Requirements
- Git proficiency
- CI/CD tooling expertise (Jenkins, GitHub Actions, GitLab CI, etc.)
- Build & Release engineering fundamentals
- Maven and Java build tooling
- Understanding of software supply chain lifecycle
- Comfort supporting Artifact repositories (Artifactory, Nexus, etc.)
- Experience with Spinnaker or similar deployment orchestration
- Strong troubleshooting ability
- Clear written and spoken communication
- SDLC understanding
- Unix command-line proficiency
- Linux command-line proficiency
- Scripting (Python/Bash)
- Container knowledge (Docker/Kubernetes)
- 2–5 years in Build/Release Engineering, DevOps, SRE, or software development
Responsibilities
- Provide high-impact technical support for the customer’s build, release, and CI/CD systems
- Help engineers resolve blockers across tools like Maven, Java build systems, Docker, Spinnaker, Artifactory, and Jenkins
- Manage Slack threads and tickets (roughly 50/50)
- Triage build failures, broken pipelines, dependency issues, and configuration errors
- Diagnose complex build, packaging, or artifact problems independently
- Investigate issues involving Maven builds, Java compilation, Docker images, Artifactory repos, Jenkins jobs, and Spinnaker pipelines
- Complete a thorough analysis before escalating
- Maintain and refine FAQs and internal documentation
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