Microsoft Windows Engineer

New
Source API remote eligibility restrictions: United StatesFull-TimeSenior
Salary not disclosed
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Job Details

Experience
10-15 years of experience
Required Skills
Visual BasicMicrosoft OfficeGoogle WorkspaceSlackServiceNow

Requirements

  • Public Trust Clearance by start date
  • ITILv4 Foundation Certification, may be obtained within 120 days after hire
  • SME with maintaining and managing Active Directory Group Policies
  • Must be willing to work a variety of shifts, including holidays as scheduled
  • Applies fundamental concepts, processes, practices, and procedures on technical assignments
  • Proven ability to work independently in a full and/or partial remote environment with limited supervision and may supervise/lead others
  • Possess the ability to communicate in both oral and written forms, demonstrating an ability to communicate effectively with all levels of staff as well as clients
  • Maintain standard working hours per the DIGIT contract and to be available for meetings, and other collaborative efforts during working hours
  • Demonstrated ability to apply comprehensive knowledge across key tasks and high impact assignments with the ability to use practical experience and training to determine how to accomplish tasks
  • CompTIA A+ certification
  • Previous experience with Microsoft Intune
  • Proficiency in the Google Suite (Gmail, Calendar, Chat, Meet, Docs, Slides, Sheets)
  • Proficiency in Microsoft Office (Word, Excel, PowerPoint, Outlook)
  • Proficiency in Slack, ServiceNow, NetIQ AD/GPO Directory Management tool, WinBatch, Visual Basic, and PowerShell scripting
  • 10-15 years of experience and bachelor's degree
  • Experience as a remote worker demonstrating time management and self discipline with cultural change management and Agile mindset

Responsibilities

  • Maintain and manage Active Directory Group Policies for WIndows (11) desktop operating systems
  • Evaluate and apply Security Hardening guide Group Policies to Windows workstations
  • Maintain and manage Active Directory Group Policies for applications such as Microsoft Office, Edge, Google Chrome and various client GPO setting requirements
  • Investigate Application, browser and OS issues that stem from GPO settings and work with security for approved exceptions to the hardening guides
  • Manage MBAM (Microsoft BitLocker Administration and Monitoring) hard drive encryption for all GSA Win10 and Win11 PCs including legacy key retrieval
  • Prepares documentation of methods and procedures
  • Contributes to the development of sections of systems engineering documentation such as KIOSK configuration and Hardware Certification
  • GSA Baseline image testing
  • Hardware and Peripheral evaluation, testing and certification for use in GSA
  • Test and maintain BIOS guide for each model desktop/laptop in GSA
  • Provide Tier 3 support to ITSD/DSS/ATS (IT Support) for Hardware/Software/Configuration issues
  • Escalate issues to vendor and third-party entities, as necessary and directed by the Government
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