Remote Care Coordinator - CMA
New
C
ClassetHealthcare
United StatesFull-Time
Salary17 - 20 USD per hour
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Job Details
- Required Skills
- Communication SkillsEHR
Requirements
- Active, unencumbered CMA or RMA certification.
- Current Basic Life Support (BLS) certification.
- Proven experience in a clinical or care coordination setting.
- Strong proficiency in EHR systems and virtual documentation.
- Excellent verbal and written communication skills with the ability to explain complex health information clearly.
- A dedicated, HIPAA-compliant, and distraction-free home office environment with high-speed internet.
- Ability to work independently and manage a structured daily workflow without direct supervision.
- Prior experience specifically in Chronic Care Management (CCM) or Transitional Care Management.
- Familiarity with navigating community resources to support patient social determinants of health.
- Experience working with quality metrics and CMS compliance standards.
- Demonstrated success in high-volume, fast-paced remote healthcare environments.
Responsibilities
- Serve as a vital link between patients managing long-term health conditions and their clinical care teams.
- Provide essential support by conducting monthly outreach, helping patients follow their care plans, and monitoring health data remotely.
- Manage a schedule of outreach calls to patients.
- Conduct health risk assessments.
- Document clinical interactions in our EHR system.
- Assist with Remote Patient Monitoring (RPM) tasks.
- Act as a primary point of contact for patient questions and medication adherence support.
- Ensure patients feel supported, informed, and engaged in their treatment plans.
- Build trust with patients and accurately document health interactions.
- Provide clear communication to the broader care team.
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