Remote Care Coordinator - RN
New
United States, MST or PSTFull-Time
Salary28 - 32 USD per hour
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Job Details
- Experience
- Recent experience in a clinical or chronic care coordination setting.
- Required Skills
- Google Workspace
Requirements
- Active, unencumbered Registered Nurse (RN) license.
- Must reside within the MST or PST time zone.
- Current BLS certification.
- Recent experience in a clinical or chronic care coordination setting.
- High proficiency in Electronic Health Record (EHR) systems and Google Suite.
- A private, HIPAA-compliant home office with high-speed internet and a dual-monitor setup.
- Prior experience with Transitional Care Management (TCM) or Remote Patient Monitoring (RPM).
- Knowledge of CMS compliance standards and clinical quality reporting.
- Experience facilitating patient and family education regarding chronic condition management.
- Bilingual fluency in English and Spanish.
Responsibilities
- Bridge the gap between patients managing complex, long-term health needs and the clinical providers overseeing their care.
- Provide consistent, empathetic support to help patients navigate their treatment plans, improve their quality of life, and ensure they remain connected to the healthcare system.
- Be the primary point of contact for an assigned panel of patients.
- Build rapport quickly over the phone, accurately capture health data, and guide patients toward their self-management goals.
- Become proficient in EHR workflows, understand specific CCM and RPM protocols, and begin managing patient outreach independently within 30 days.
- Maintain high-quality documentation, meet daily outreach goals, and proactively identify changes in a patient’s health status that require provider intervention.
- Become a trusted clinical resource for patients, contributing to higher adherence rates to care plans and better overall health outcomes.
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