Senior Fraud Risk Analyst –SME - Customer Success (Technical & Client-Facing)
New
MexicoFull-TimeSenior
Salary not disclosed
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Job Details
- Languages
- Fluent in English and Spanish (mandatory).
- Experience
- 5+ years of experience in Fraud Risk, Financial Crime, Risk Consulting, or similar analytical and client-facing roles.
- Required Skills
- SQLData Analysis
Requirements
- 5+ years of experience in Fraud Risk, Financial Crime, Risk Consulting, or similar analytical and client-facing roles.
- Strong expertise in fraud typologies such as ATO, APP fraud, mule activity, and digital/payment fraud across banking or fintech environments.
- Advanced SQL skills with experience analyzing large datasets to detect fraud patterns and high-risk signals.
- Proven experience working with ML-based and rule-based fraud detection systems, including tuning and operationalizing fraud rules.
- Strong ability to translate technical model behavior into business impact, including risk trade-offs, false positives, and loss prevention outcomes.
- Experience leading client workshops, managing enterprise stakeholders, and supporting end-to-end implementation projects.
- Strong communication skills with the ability to simplify complex analytical and technical concepts for diverse audiences.
- Fluent in English and Spanish (mandatory).
Responsibilities
- Act as a subject-matter expert in fraud and digital trust, leading strategic workshops and executive-level discussions with enterprise clients.
- Translate fraud trends, analytics, and machine-learning outputs into clear business actions and risk decisions that improve detection and reduce losses.
- Interpret complex datasets and model outputs using SQL and analytical tools to identify anomalies, fraud patterns, and operational risks.
- Convert fraud insights into structured technical requirements for Product, Engineering, and Data Science teams to enhance platform capabilities.
- Support fraud platform implementations by configuring detection rules, thresholds, scoring models, and operational workflows.
- Collaborate cross-functionally to improve fraud strategies, contribute to product evolution, and ensure continuous alignment between clients and internal teams.
- Manage senior client relationships, balancing advisory leadership with hands-on execution and operational optimization.
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