Director of Launch Management
New
Remote, USAFull-TimeDirector
Salary175,000 USD per year
Apply NowOpens the employer's application page
Job Details
- Required Skills
- Product ManagementCustomer Success
Requirements
- Hands-on product launch execution experience in a fast-paced, multi-product environment; you've managed Tier 1-3 complexity launches, coordinating across many teams simultaneously.
- Deep understanding of the difference between a release and a launch, and between marketing readiness and operational readiness. You know that "done" is not when software ships.
- Experience driving cross-functional accountability without direct authority — you get things done through preparation, structure, and credibility, not title.
- Familiarity with launch tiering systems and complementary operational frameworks. You don't need to have used our exact tools, but you understand why they exist.
- Comfortable representing org-wide launch status to the executive team and the entire company.
- High-growth startup experience. Second Nature is building fast across multiple product lines — you are energized by that, not waiting for it to stabilize.
Responsibilities
- Own and maintain the Launch Calendar as the authoritative record for all active and upcoming launches — accountable for its accuracy and health.
- Serve as the front door and source of truth for every active launch; when anyone in the organization wants to know launch status, you have the answer.
- Facilitate the biweekly Launch Tiering Meeting with the Heads of Product Marketing, Enablement, and Product Management — driving to three decisions per review: tier assigned, launch window set, and launch plan created with named owners.
- Ensure the launch process is clearly run for every launch to ensure plans are activated.
- Track org-wide readiness across all functional teams — Product Marketing, Product Management, Engineering, Enablement, Sales, CS, Implementation, RevOps, Support, and Legal — and escalate blockers before they become launch risks.
- Provide executive leadership and company-wide visibility and reporting on launch status and risks.
- Drive launch retrospectives and own the feedback loop that continuously improves how Second Nature launches — tracking team-level readiness patterns over time.
- Manage readiness across the full launch lifecycle: from pre-launch planning and product readiness through internal enablement, go-live, post-launch monitoring, and retro.
View Full Description & ApplyYou'll be redirected to the employer's site
