Customer Service Travel Representative
New
Listing location: Georgia
Structured job location: GeorgiaFull-Time
Salary35,000 - 65,000 USD per year
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Job Details
- Required Skills
- Communication SkillsProblem SolvingCustomer serviceOrganizational skills
Requirements
- Previous experience in customer service (travel, hospitality, or service industry preferred)
- Strong written and verbal communication skills
- Detail-oriented with excellent organizational and problem-solving abilities
- Comfortable using email, CRM platforms, and online booking tools
- Ability to work independently in a remote environment
- Must be 18 years or older with access to a computer and stable internet connection
- Interest in the travel industry and a passion for client satisfaction
Responsibilities
- Respond promptly to customer inquiries via phone, email, and chat platforms
- Assist with booking confirmations, travel changes, and general service questions
- Resolve customer concerns with professionalism and efficiency
- Communicate updates related to itineraries, travel documents, or supplier changes
- Maintain accurate records of client communications and updates
- Coordinate with suppliers, vendors, and internal team members to fulfill service requests
- Stay informed about travel policies, destinations, and industry changes relevant to client needs
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