Customer Support Coordinator
New
Remote, MarylandFull-Time
Salary25,000 - 75,000 USD per year
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Job Details
- Required Skills
- Communication SkillsCustomer serviceOrganizational skills
Requirements
- Strong written and verbal communication skills
- Excellent organizational skills and attention to detail
- Comfortable using online systems and customer support tools
- Ability to manage multiple tasks in a remote environment
- Customer service or administrative experience preferred
- Reliable internet access and ability to work remotely
- Experience in customer service, coordination, or administrative support
- Interest in travel, hospitality, or event-related services
Responsibilities
- Respond to client inquiries and provide timely, professional support
- Assist with coordinating scheduling, reservations, and service requests
- Maintain accurate client records and support documentation in internal systems
- Communicate with clients via email, phone, and online platforms
- Track and follow up on open requests to ensure resolution
- Review service details and confirmations for accuracy
- Provide general administrative and customer support
- Collaborate with internal teams to ensure a smooth client experience
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