Customer Support Coordinator

New
Remote, MarylandFull-Time
Salary25,000 - 75,000 USD per year
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Job Details

Required Skills
Communication SkillsCustomer serviceOrganizational skills

Requirements

  • Strong written and verbal communication skills
  • Excellent organizational skills and attention to detail
  • Comfortable using online systems and customer support tools
  • Ability to manage multiple tasks in a remote environment
  • Customer service or administrative experience preferred
  • Reliable internet access and ability to work remotely
  • Experience in customer service, coordination, or administrative support
  • Interest in travel, hospitality, or event-related services

Responsibilities

  • Respond to client inquiries and provide timely, professional support
  • Assist with coordinating scheduling, reservations, and service requests
  • Maintain accurate client records and support documentation in internal systems
  • Communicate with clients via email, phone, and online platforms
  • Track and follow up on open requests to ensure resolution
  • Review service details and confirmations for accuracy
  • Provide general administrative and customer support
  • Collaborate with internal teams to ensure a smooth client experience
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25,000 - 75,000 USD per year
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